Specification:
Brand: NICOLE DIARY
Type: Cat Magnetic Mixing Gel Polish
Color: As the pictures show
Quantity: 1 Pc
Capacity: 30ml
Suitable Lamp: UV Lamp or LED Lamp
Package Contents:
1 Pc 30ml Cat Magnetic Mixing Gel
Feature:
Special-purpose for Cat Magnetic Powder, Make your Cat Magnetic Powder Clear and Bright
Warm Reminder:
*KEEP OUT OF REACH OF CHILDREN.
*Avoid touching the ears, nose, mouth, eyes, and other parts, as well as sensitive skin, skin with wounds, or allergic skin.
If accidentally touched, it is recommended to wash immediately with water.
*Store in a cool place. Keep out of sunlight or extreme exposure to LED or UV light.
*If redness or other signs of adverse reaction occur, discontinue use immediately
Note:
1. It's THICKER than regular gel, so it can cover the nail gel completely.
2. It will foam if it's in contact with air, so don't expose it to the air for a long time.
3. If you want to get the magnetic effect, please mix it with cat magnetic powder, or it won't work by itself.
4. Avoid contact with the skin.
Return and Exchange Policy
• Time Frame:
You have 5 (Working) days from the date of purchase to initiate a return or exchange. For the Address email at kweenstudiopk@gmail.com or contact at 03314044154
• Process for Exchange:
To initiate an exchange:
• Contact our customer service at kweenstudiopk@gmail.com or Whatsapp at (03314044154/03366036947) with your order number and details of the item you wish to exchange.
We will provide instructions on how to proceed.
• Condition of Items:
To be eligible for a return, items must be:
* Unused and in their original packaging
* Unopened, with all tags attached
• Receipt Requirement:
A receipt or proof (order number/date and day of order placement) of purchase is required for all returns.
• Refund Method:
Refunds will be processed to the original payment method (Via Bank transfer or Jazzcash/Easypaisa) within 2-3 business days after we receive the returned item.
• Exclusions:
Unfortunately, we cannot accept returns on:
* Personalized or custom items
* Used or opened products will not be returned or exchanged.
* Items marked as final sale
• Shipping Cost for Return/Exchange:
Customers are responsible for return/Exchange shipping costs unless the item is defective or damaged.
• Wrong, Damaged or Defective Items
If you receive a wrong item or any item that is defective or damaged, please contact us within 5 working days of receiving your order. We will arrange for a replacement or refund at no additional cost.
• Contact Us:
For any questions or concerns regarding our return and exchange policy, please reach out to our customer service team at [kweenstudiopk@gmail.com] or [03314044154/03366036947].
Shipping Policy – Kween Studio
Welcome to Kween Studio!
We aim to deliver your orders as quickly and efficiently as possible. Please read our shipping policy carefully to understand our delivery timelines and terms.
1. Order Processing Time
All orders placed within Pakistan are processed within 24 hours (Monday to Saturday, excluding public holidays).
2. Delivery Timeframes
Within Lahore:
After dispatch, delivery takes 1 to 2 working days.
Main Cities (e.g., Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, etc.):
Delivery takes 2 to 5 working days after dispatch.
Other Areas (Non-Main Cities):
Delivery may take 3 to 6 working days after dispatch, depending on courier availability and location.
3. Urgent Delivery – Lahore Only
For urgent deliveries within Lahore, customers must make advance payment.
Shipments will be delivered via InDrive or Yango within 2 to 3 hours of order confirmation.
Delivery charges for urgent deliveries are paid by the customer directly to the delivery partner.
4. Fast Delivery – Other Cities
For fast (overnight) delivery to other cities, advance payment is required.
Orders will be shipped via Leopard or TCS Overnight service.
Delivery charges for this service will be paid by the customer.
5. Additional Information
Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.
Once your order has been dispatched, you will receive a tracking number via SMS or email.
Kween Studio is not responsible for courier delays once the parcel has been handed over to the shipping company.
6. Contact Us
If you have any questions about your shipment or need assistance with urgent delivery, please contact us at:
📧 info@kweenstudio.pk
📞 [03314044154]
Office Time : 10am to 6pm
