Shipping Policy – Kween Studio

Welcome to Kween Studio!
We aim to deliver your orders as quickly and efficiently as possible. Please read our shipping policy carefully to understand our delivery timelines and terms.

1. Order Processing Time

  • All orders placed within Pakistan are processed within 24 hours (Monday to Saturday, excluding public holidays).

2. Delivery Timeframes

  • Within Lahore:
    After dispatch, delivery takes 1 to 2 working days.

  • Main Cities (e.g., Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, etc.):
    Delivery takes 2 to 5 working days after dispatch.

  • Other Areas (Non-Main Cities):
    Delivery may take 3 to 6 working days after dispatch, depending on courier availability and location.

3. Urgent Delivery – Lahore Only

  • For urgent deliveries within Lahore, customers must make advance payment.

  • Shipments will be delivered via InDrive or Yango within 2 to 3 hours of order confirmation.

  • Delivery charges for urgent deliveries are paid by the customer directly to the delivery partner.

4. Fast Delivery – Other Cities

  • For fast (overnight) delivery to other cities, advance payment is required.

  • Orders will be shipped via Leopard or TCS Overnight service.

  • Delivery charges for this service will be paid by the customer.

5. Additional Information

  • Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.

  • Once your order has been dispatched, you will receive a tracking number via SMS or email.

  • Kween Studio is not responsible for courier delays once the parcel has been handed over to the shipping company.

6. Contact Us

If you have any questions about your shipment or need assistance with urgent delivery, please contact us at:
📧 info@kweenstudio.pk
📞 [03314044154]

Office Time : 10am to 6pm